100% Original Used iPhones. No Fake Parts.

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Frequently Asked Questions

• 1. What products do you primarily sell?

  We mainly sell pre-owned electronics, including Apple series (iPhone, iPad, Mac computers, Apple Watch, etc.), and mobile phones, tablets, and smartwatches from brands like Samsung, Xiaomi, OPPO, and vivo. We also offer related accessories and repair parts. We are continuously expanding our product line.

• 2. What are the sources of your products?

  Our electronic products are sourced from individual sellers and recycling agencies.

• 3. Are the devices you sell new or refurbished? Is device data cleared?

  We now only sell original, unlocked, and un-repaired pre-owned devices. Unlike many refurbished devices that use cheap third-party screens or batteries, our devices retain their original parts to ensure the best performance and stability. Before shipment, we clear all data and restore the device to factory settings. We may sell certified refurbished machines in the future so that we can provide more affordable options to customers with smaller budgets.

• 4. How do you define the different product conditions?

  We define the condition of our devices after rigorous appearance and functional testing.

  “99% New (Excellent)” means it’s nearly new with very minor imperfections.

  “95% New (Good)” indicates slight bumps and scratches.

  “90% New (Fair)” suggests obvious scratches on the screen and frame.

• 5. Can I specify the color of the device I purchase?

  Because our inventory moves quickly, we cannot guarantee specific colors. You can leave a note with your preferred color at checkout, and we will do our absolute best to match it. If it’s unavailable, we will send the device in the best available cosmetic condition regardless of color.

• 6. What kind of aging issues might older models have?

  Older models may show normal signs of aging. However, every device passes our 30+ point functional test. We guarantee the camera, screen, and sensors work perfectly.

• 7. Do product prices change?

  The pre-owned electronics market fluctuates daily. The price you pay at checkout is final. We cannot offer retrospective price matching or refunds if the market price drops after your purchase.

• 8. Do you offer mobile phone repair services?

  Yes, we provide comprehensive mobile phone repair services, including motherboard repair, battery replacement, screen replacement, and more.

• 9. How long does it take to ship after placing an order?

  Our standard processing time is 5-7 business days. This includes product verification, a final quality inspection, and packaging.

• 10. How long until I receive my order?

  Total Estimated Delivery Time = Order Processing Time (5-7 business days) + Shipping Time (7-15 days).